She was also not familiar with the Adobe program interface, which meant she expected that she would not only have to invest money in purchasing a license, but also invest her time learning how to use the new software.Įager to be helpful, the wheels started turning to see if I could resolve her quandary using the tools she already owned and was comfortable with. The editable PDF forms were built and maintained using Adobe Acrobat, which she did not presently own (or have access to) a copy of. The multi-step process was an obvious waste of time and resources that could be focused in other areas. The Executive Director of the not-for-profit mentioned she was having to outsource the creation and updating of the organization’s intake forms. During a Business Requirements meeting with an existing client (who is considering moving to Office 365), a business challenge surfaced that piqued my interest.
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